App Marketer Survey
Download PDFJan, 2023 App
Marketer
Survey
A Liftoff Report | 2022
2022 APP MARKETER SURVEY
Contents
Taking the Pulse of
500+ App Marketers
Survey Highlights
Introduction & Methodology
Mobile Marketing Challenges
Becoming a Privacy-First Industry
Growth Opportunities
Survey Summary
2
3
4
7
14
22
29
2022 APP MARKETER SURVEY
Survey Highlights
3
How do app marketers feel about the past year? Almost
60% have a positive or neutral view of 2022.
A majority of industry professionals (59%) have more
aggressive KPIs than they did in 2021. But a little less than
half (48%) of respondents are struggling to reach those
targets.
Privacy is the central theme of this report—43% of all
respondents cite user privacy as their top challenge of
the past year, and the biggest issue of 2023.
Marketers are planning to spend more in 2023: 52% say
they will increase their overall ad budget. Only 12%
anticipate a reduced ad budget in the next year.
Our survey reveals a divide in expectations about the
future. 37% have a positive outlook, just one percentage
point more than those who feel negatively (36%) about
the year ahead.
2022 APP MARKETER SURVEY
Introduction &
Methodology
4
What will advertising be like in 2023? What are my—and my
competitor’s—biggest challenges? And what do we make of new privacy
initiatives? We all have similar questions about how the industry is doing, and
it’s rare to find a resource that offers any real, deep insights into the app
marketing world at large.
eMarketer
tells us mobile ad spending worldwide will be $452.26 billion by the end of 2022,
and
Sensor Tower
predicts in-app spending will reach $233 billion by 2026. While bird’s-eye
views like these are helpful, they can also feel far above the day-to-day issues most
marketers face. And while they’re easy to cite, these statistics lack the nuanced perspectives
that only industry professionals can provide.
To take the pulse of the mobile marketing industry after a momentous year, we conducted
our first major survey, compiling responses from over 500 mobile marketing professionals
globally. The resulting report offers a detailed look at what it’s like to run mobile marketing
campaigns for an app right now—and what marketers expect to happen in the future.
We asked marketers questions ranging from the impact of App Tracking Transparency (ATT)
to their knowledge of SKAN 4, to changes in ad campaign budgets. We were also curious to
know where app marketers are planning to spend their ad budgets next year.
Whether you’re running a one-person mobile marketing operation or managing a team with
millions of dollars to spend per month, Liftoff’s 2022 App Marketer Survey offers a rare
snapshot of what your mobile marketing peers are thinking—and doing—as they head into
2023.
This report is based
on data from:
500+
Survey Responses
2022 APP MARKETER SURVEY
About the Survey Respondents
5
15% N. AMERICA
10% LATAM
10-249
Avg. company size
5-9
Avg. team size
37% APAC
39% EMEA
Location
Job level
Monthly budget
2022 APP MARKETER SURVEY
About the Survey Respondents
6
App Category*
*Many respondents
work in multiple
categories
38%
Gaming
Only
Apps Published
Mobile
Marketing
Challenges
The State of App Marketing in 2022
KPIs and Budgets
How Are Marketers Buying Ads?
2023 Challenges
What Do Marketers Do Every Day?
2022 APP MARKETER SURVEY
Marketing has been made tougher
by a number of different factors,
and we wanted to gauge how
issues from privacy to industry
consolidation have affected user
acquisition experts. Our survey
started by asking marketers how
they feel about the state of app
marketing following a year of
dramatic change.
The State of App
Marketing in 2022
We found a roughly 60% versus 40% split
between positive and negative sentiment.
Although the highest percentage of
respondents (36%) feel that the past 12
months have been “somewhat worse,” 58%
of marketers felt their job had stayed the
same or improved in the past year.
8
“Compared to 12 months ago, how do you feel about the state of app marketing?”
(All respondents)
2022 APP MARKETER SURVEY
A breakdown by app category
reveals that non-gaming
marketers are feeling more upbeat
about the previous year. A sizeable
65% of non-gaming respondents
reported a positive or neutral
outlook on 2022.
9
“Compared to 12 months ago, how do you feel about the state of app marketing?”
(Gaming vs. Non-gaming marketers)
2022 APP MARKETER SURVEY
Every company uses key
performance indicators (KPIs) to
measure their success, but do
marketers think they’re on target, or
have their objectives adjusted in the
past year?
Shifting Targets
and Squeezed
Budgets
By asking app marketers how they are performing, how their KPIs have shifted, and if their
budgets have increased or decreased, we can better understand how the industry is
weathering the times.
10
●
Despite recent dips, it’s noteworthy that the majority (59%) of industry professionals
have more aggressive targets than the previous year.
●
KPIs grow along with budget size—65% of respondents with budgets over $500K say
they have “more aggressive” goals.
●
While privacy changes add a layer of complexity to reaching KPI targets, app
marketers seem confident in their ability to achieve their goals.
KPIs
KPI Performance
Budget
56%
have more
aggressive KPI
targets
17%
have less
aggressive targets
33%
are reaching
their KPIs
46%
are close to
hitting their KPIs
31%
have a larger
budget than last
year
37%
have a smaller
budget than last year
2022 APP MARKETER SURVEY
We wanted to understand how
user acquisition professionals
approached ad space in the past
year. Given combined budget
constraints and more aggressive
KPIs, we predicted that marketers
would be working with fewer
partners.
How Are Marketers
Buying Their Ads?
However, 81% of those surveyed report
that they’re using the same amount of
partners or more.
This consistency could be a direct
response to privacy changes.
Self-attributing networks (SANs) appear
to have been impacted the most by ATT
coming into effect. App marketers are
responding by either continuing to
spend at pre-ATT levels or by
diversifying, spreading their bets across
multiple channels.
11
Ad networks are currently the place where most marketers purchase their ads, with 69% citing
them as a top priority.
Broken down by ad budgets above and below $500K, advertisers with over $500K per month
to spend view demand-side platforms (DSPs) as their second-place priority. For marketers
with less budget, SANs are the second-tier priority.
How has the number of partners changed in
12 months? (Overall)
How do you currently buy advertising?
2022 APP MARKETER SURVEY
Every day could bring a new
challenge for mobile app
marketers—at least, that’s what it can
feel like. For example,
industry-changing updates to user
privacy continue to roll on, and a
global recession could be on the
horizon. We asked industry players
what they think will be the main
challenges for the year ahead, out of
seven different categories.
Ranking Industry
Challenges
12
●
A total of 43% of respondents select user privacy as their top challenge.
●
Macroeconomic factors (29%), acquisition costs (27%), and SKAN adoption (25%) all
group closely together as mid-tier issues.
●
Ability to scale (17%), web3 (12%), and industry consolidation (10%) rank as low-tier
challenges for the industry.
How do you rank these industry
challenges by importance?
2022 APP MARKETER SURVEY
App marketers have a varied to-do
list. To determine which tasks are
getting the most attention, we asked
what app marketers prioritize on a
weekly basis.
What Do
Marketers Do
Every Day?
13
●
35% of respondents say campaign analysis is their top focus.
●
Campaign management is the second highest priority for 31% of respondents.
●
Creatives receive less attention, with 14% of respondents choosing “designing ads” as
their most important priority. Only 9% pick testing as their top priority.
Due to ATT and other privacy initiatives, user acquisition managers are trying to understand
the effectiveness of their campaigns with limited data. In this context, increased focus on
ongoing management and analysis is no surprise.
However, we think marketers should put more focus on discovering new creatives, as do
Mobile Heroes. Read
Danika Wilkinson’s
, Product Manager at Socialpoint, blog,
“Making Ad
Creative the Core of Your Mobile Marketing Strategy”
to learn why.
How do you rank your weekly tasks in order of priority?
Becoming a
Privacy-First
Industry
Effects
of Privacy Changes
App Tracking Transparency
SKAN 4
GAID
2022 APP MARKETER SURVEY
Mobile marketers have had a lot of
time to digest the recent user privacy
push by both platforms and
regulators, but evaluating the effects
of these decisions is a relatively new
prospect. To uncover current
sentiment around how privacy is
changing the industry, we asked our
audience to what extent they agree
or disagree that privacy changes
have been a good thing for both app
marketers and app users.
Gauging the
Effects of Privacy
Changes
15
How strongly do you agree or disagree that recent privacy changes (e.g. ATT)
have been a good thing for marketers/users?
●
Respondents report a clear split between what’s good for marketers and what’s good
for users.
●
Only 25% agree that privacy changes are a good thing for app marketers.
●
Meanwhile, a whopping 59% agree that the changes have been beneficial for app
users.
App marketers will need to get creative about how they execute and measure user
acquisition campaigns going forward. Many cite a lack of data as a significant barrier, but
marketers also say they are up for the challenge and are actively exploring innovative ways
to attract new users.
2022 APP MARKETER SURVEY
Since 2021, privacy changes brought
about by ATT have transformed the
industry. Allowing users to choose
what they share has substantially
limited the volume and variety of
data available to marketers. We
wanted to find out marketers really
think about this seismic shift.
App Tracking
Transparency
in Detail
16
When asked how ATT changes impacted user
acquisition campaigns specifically, a majority
(64%) of app marketers say that ATT has had
a negative impact on their user acquisition
campaigns. Only 12% report a positive impact.
●
For most, the lack of available data is the top concern. Without easily accessible
information, 73% of marketers report feeling left in the dark when making key decisions.
●
Equally concerning are the increasing costs associated with the lack of data. 72% cite
this as their biggest issue.
●
67% of marketers encountered a rapid about-face in strategic decision-making, but
only 55% of respondents changed their KPIs as a result.
What made ATT
challenging?
2022 APP MARKETER SURVEY
17
●
ATT changes impacted spending on iOS campaigns far more than those on Android.
●
A striking 47% report increasing spend on Android since the rollout of ATT.
●
Only 20% report spending more on iOS, though 35% say they spend about same
amount on the platform.
Ultimately, marketers support the idea of increased privacy, even if the new conditions
created difficulties in their day-to-day operations.
We asked marketers whether they agree with the statement, “As an industry, we have
become too dependent on the granularity of performance data to accurately gauge
campaign success.” Well over 70% of app marketers either strongly or somewhat agree with
this statement. Just 10% disagree.
iOS
Android
“As an industry, we have become too dependent on the granularity of performance data to
accurately gauge campaign success.”
2022 APP MARKETER SURVEY
At the time of conducting the survey,
Apple had announced its plan to
release a new spec for SKAdNetwork
(SKAN 4). In anticipation of the
update, we asked marketers how
familiar they are with the update and
how they would rank SKAN 4 features
in order of importance to them.
What’s the Status
Quo of SKAN 4?
18
Only 47% of marketers report some level of familiarity with SKAN 4. The majority of respondents
have little to no familiarity with new developments. Many marketers may feel that they have
much to learn about the upcoming change, or they could be experiencing a sense of burnout
from multiple successive updates.
How familiar are you with SKAN 4?
2022 APP MARKETER SURVEY
19
Marketers are unsure whether SKAN 4 will be helpful or not. Only 24% of respondents believe
SKAN 4 will have a positive impact on UA. 25% “don’t know,” and 26% remain neutral.
When asked to rank SKAN 4 features, marketers rated “Multiple conversions” and “Hierarchical
conversion values” equally as “very valuable.”
How will SKAN 4 affect user acquisition on iOS?
Which new SKAN 4 feature is most important to you?
2022 APP MARKETER SURVEY
In March 2022, Google shared that
Android will deprecate its user
identifier for advertisers—the GAID
(Google advertising ID)—by 2024.
We wanted to know what marketers
thought about Google’s shift and
whether they felt prepared for it.
Are You Prepared
for Google’s
Privacy Changes?
20
How familiar are you with GAID changes?
2022 APP MARKETER SURVEY
21
Are you preparing for GAID deprecation?
●
Familiarity with GAID is relatively high, with 62% being at least somewhat familiar with the
topic.
The majority (51%) of industry professionals agree that GAID developments will have at least
a somewhat negative impact on user acquisition. Only 12% expect a positive impact.
●
Despite anticipating that GAID changes will have negative effects, 70% report little or no
preparation at present. Only 4% report “significant preparation” and effort right now.
How will GAID deprecation affect UA?
Growth
Opportunities
How to Spend Your Ad Budget
The Future of User Acquisition
Which Channel Wins?
Final Thoughts on the Future
2022 APP MARKETER SURVEY
Where are marketers going to spend
their campaign budgets? While 36%
plan to keep their ad spend the same
for next year, 52% say they will
increase their spend in 2023. Only 12%
expect to reduce their ad budgets in
the coming year.
How to Spend
Your Ad Budget
23
How do you anticipate your ad spend budget will change in 2023?
9%
We will spend somewhat less
3%
We will spend much less
9%
We will spend somewhat less
2022 APP MARKETER SURVEY
24
Analyzing spend allocation across media partnerships reveals that ad networks are
neck-and-neck with SANs for the top spot—each received 38% of votes for top priority.
Meanwhile, DSPs received the largest share of second-priority votes at 30%.
How do you rank your media partnerships by priority?
2022 APP MARKETER SURVEY
Beyond strict user acquisition
channels, marketers can get the word
out in a variety of ways, from
influencer marketing
to community
building. We selected a few popular
channels to gauge where marketers
are putting their ad dollars now and
where they expect to allocate ad
spend in the future.
The Future of
User Acquisition
25
●
Currently, 68% of app marketers prioritize organic/viral alternative ad channels.
●
Influencer marketing is a close second, with 57% of marketers selecting it as their top
focus.
●
Community-building comes in at a distant third, at 34%.
Which of the following paid advertising channels are you currently using?
2022 APP MARKETER SURVEY
26
Looking at future spend, social media is an increasingly important trend for UA managers:
●
Influencer (53%) and organic/viral (52%) are the top two channels that app marketers
plan to increase spend on in the coming year.
●
With 30% of marketers listing it as an area of investment for next year, community
building drops down four percentage points from current trends (34%).
●
Television and out-of-home are ranked equally in priority, with 18% of the votes each.
Which channels are you planning to increase resources for in 2023?
2022 APP MARKETER SURVEY
Of all the channels marketers are
experimenting with, we looked at
three in detail: TV, influencer
marketing and web3. We asked
marketers what they expected
competitors to invest in and whether
they plan to match those efforts.
Which Channel
Wins?
27
●
We discovered that marketers are most focused on influencer marketing. Overall, 61%
of respondents agree that they and their competitors will spend more on influencers.
●
Latin America-based marketers are the most interested in influencer marketing: 76%
agree that competitors will increase spend on the channel.
●
Of all regions, North America is the most bullish about TV. 33% of marketers in the
region say they plan to increase spend on TV advertising. The average—25%—is
brought down by lack of interest in EMEA, where only 19% of marketers plan to increase
their focus on TV.
“I believe my competitors will
increase
television
spend through 2023 and
beyond, so I should too.”
“I believe my competitors will
increase
influencer marketing
spend through 2023
and beyond, so I should too.”
“I believe my competitors will
increase
web3 focus
through 2023 and beyond, so
I should too.”
2022 APP MARKETER SURVEY
We began the survey by asking
marketers how they felt about the
previous 12 months. To close, we
asked about their expectations for the
future.
What Does the
Future Hold?
28
Though seemingly optimistic, the results are essentially split. Positive sentiments (37%)
are just one percentage point ahead of negative ones (36%).
●
Few marketers have extreme opinions. Only 12% of total respondents believe the state
of marketing will be much better or much worse. Meanwhile, 26% do not expect
anything to shift at all.
●
Marketers are more positive about 2023 than about the previous year. In our first chart
of the report, only 22% said that marketing in the present day is better than 12 months
ago. But 37% think the future is bright for marketing, 15 percentage points higher than
when asked about the past year.
“As a marketer, I feel the next 12 months will be…”
2022 APP MARKETER SURVEY
Survey
Summary
29
If there’s anything to learn from our survey, it’s that the future of marketing is
still unclear. We know that app marketing is having a turbulent year—Covid-19
winding down, macroeconomic changes, and industry headwinds all
combine to make life more difficult for marketers.
But that’s not to say marketers are downbeat—our survey reveals that they’re becoming more
adaptive and rising to the challenge. Most respondents have more aggressive targets (59%)
than the previous year, and 52% will raise their advertising budgets in 2023. That spend will
also be distributed across various inventory types and channels, even as the industry
consolidates.
Privacy changes add another layer of complexity. Though most marketers favor improved
privacy for users—even if it makes their jobs harder—marketers do want more data. Without
readily available data, 73% of marketers report feeling left in the dark when trying to make
important decisions.
The industry may develop solutions in the next few years to deal with this data deficit. But, for
now, marketers are turning to less trackable channels, such as influencer marketing, to reach
new audiences. We’ll see in our next survey whether the switch is a long-term trend.
Marketers are split on what the future holds. The mobile app economy is evolving at an
accelerated rate. When marketers look back at this period, they will likely see a time of rapid,
unexpected change. Trying to predict what’s next isn’t easy—but increased pressure usually
gives rise to more innovation and, we hope, even better outcomes.
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