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Social Casino Gaming Apps

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Oct, 2021 Social Casino Gaming Apps Report

Social Casino

Gaming Apps

Report

MOBILE CASINO IS ON A ROLL

2021

SOCIAL CASINO GAMING APPS REPORT

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Contents

01

Competitive

Landscape

02

Acquisition

Trends

04

Motivation

Framework

05

Author

Takeaways

03

App Feature

Insights

06

Report

Notes

Page 5

Page 9

Page 16

Page 23

Page 27

Page 29

Contents

SOCIAL CASINO GAMING APPS REPORT

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Introduction

Social distancing measures worldwide paved the way for social casino games to rise in popularity–and revenues. In

the U.S., where the pandemic pushed almost 1,000 casinos to close their doors, social casino titles hit the jackpot,

according to market research firm Statista. Total global gross gaming revenue (GGR) of the social casino segment

amounted to

$6.2 billion in 2020
. It forecasts this figure will increase to $7.5 billion by 2026.

Top titles in this genre can win big. But winning big spenders is bound to get harder in the next 12 months. The

market is seeing more movement—and competition—as traditional gambling and casino companies join the market.

Fortunately, marketing isn’t a game of chance. Marketers can harness market data to inform long-term strategies
and

campaigns to turn every session into an opportunity to drive usage and boost loyalty. They can also experiment with

mechanics and features to provide players bonuses that deepen engagement and drive in-app purchases.

That’s where this report uniquely provides insights to help social casino companies optimize campaigns and

product. Liftoff draws from 83 billion impressions and 12 million installs to deliver ad performance insights alongside

GameRefinery, who
share
unique feature data and metrics to show how marketers can get the most out of their

games.

Introduction

3

SOCIAL CASINO GAMING APPS REPORT

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Report highlights

Revenue

Social Casino apps generated nearly $1B on iOS in the

US alone for the forecast period. Despite the run of

success, Social Casino’s share of the app gaming

market dipped slightly, coming in 1 point less than the

previous year.

Cost Metrics

Cost-per-Install (CPI) averaged $7.21, with the highest

price point in November 2020 ($7.63). At $5, Android

offered the best value, coming in over 2x less than

iOS.

REPORT HIGHLIGHTS

Return-on-Ad-Spend (ROAS)

Day 7 and Day 30 ROAS averaged 11.12% and 25.18%,

respectively. Platform performance was close: iOS D7

compares favorably to Android, but by D30 Android

performs better.

In-App Features

An analysis of the hottest in-game mechanics reveals

that Album Collectibles is the most popular feature,

utilized by 74 of the top 100 ranking games. Other

features with notable impact include Piggy Banks and

Battle Passes.

Report Highlights

4

SOCIAL CASINO GAMING APPS REPORT

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The Competitive

Landscape

When the chips are down, which apps come

out on top?

SOCIAL CASINO GAMING APPS REPORT

Social Casino Revenue and Market Share

Social Casino apps raked in revenue throughout 2021, but not

enough to lead the pack. Market share in the US dipped even

as revenue peaked.

6

COMPETITIVE LANDSCAPE

SOCIAL CASINO GAMING APPS REPORT

Market Landscape Grid

Winning Social Casino games that make the big time tend to stay there for a long time. Barrier to entry is tough, no

new social casino title has reached the top 200 in the past year.

7

COMPETITIVE LANDSCAPE

New entrants face difficulty scaling in a saturated market.

SOCIAL CASINO GAMING APPS REPORT

Saikala Sultanova

Senior Director of UA & Growth

Players are spoilt for choice when it comes to

high-quality content and the ability to consume it

on high-end devices, which ups their expectations.

UA teams need to match user demands by

producing top-quality creatives that could tie to a

story.

8

COMPETITIVE LANDSCAPE

Quote from Saikala Sultanova

SOCIAL CASINO GAMING APPS REPORT

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User Acquisition

Trends

Finding the users that pay out requires more

than just luck.

SOCIAL CASINO GAMING APPS REPORT

Social Casino CPI

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USER ACQUISITION TRENDS

Social Casino CPI, 2020 – 2021

2020 was a costly year for installs, but in 2021 prices fell, on

average. In April, CPIs reached a low ($6.25), but by July the figure

returned to above-average levels ($7.31).

SOCIAL CASINO GAMING APPS REPORT

Return-on-Ad-Spend

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Social Casino ROAS, 2019 to 2021

ROAS tests marketers mettle, though it still delivers strong

performance with D7 at 11.12% and D30 at 25.18%.

USER ACQUISITION TRENDS

SOCIAL CASINO GAMING APPS REPORT

CPI per Platform


Prices overall have increased and the gap

between platforms has widened, with CPIs on

iOS 122% higher than Android. In 2020, the gap

between the platforms was less at 74%.


The cost of an install on Android decreased

13.7% to $5 as marketers took advantage of the

difference in price.


iOS CPIs increased by 9.9% in a year to $11.09,

clearly linked to a shift in ad spend habits as

marketers learn to work with Apple’s App

Tracking Transparency framework (ATT).

12

Social Casino CPI by Platform, 2020 vs. 2021

The cost to acquire an iOS user is over 2x more expensive than

Android.

USER ACQUISITION TRENDS

SOCIAL CASINO GAMING APPS REPORT

ROAS per Platform

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Social Casino ROAS by Platform, 2020 – 2021

On Day 7, iOS ROAS beat Android by 5.32%. But by Day 30,

Android outperforms iOS by 1.9%.

USER ACQUISITION TRENDS

SOCIAL CASINO GAMING APPS REPORT

CPI and ROAS per Region

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Social Casino CPI and ROAS by Region

Users are a steal in LATAM, with CPIs averaging $1.43. But strong

ROAS performance in North America suggests better returns for

those willing to spend.

USER ACQUISITION TRENDS

SOCIAL CASINO GAMING APPS REPORT

Wayne Qin

Co-Founder

High-quality users usually means a higher

price. When you acquire users, do not

solely focus on cost. Instead, have more

patience during the learning period. More

time will give you better results.

15

Quote from Wayne Qin

USER ACQUISITION TRENDS

SOCIAL CASINO GAMING APPS REPORT

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App Feature

Insights

App publishers are betting big on rich

feature-sets that keep users coming back.

SOCIAL CASINO GAMING APPS REPORT

Feature Popularity

APP FEATURE INSIGHTS

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Feature Appearance per Top 100 Social Casino Apps Over Time

Data reveals the five distinguishing characteristics of winning Social

Casino games. These mechanics ring in the revenues for the top

100 titles.

SOCIAL CASINO GAMING APPS REPORT

Album Collectibles

APP FEATURE INSIGHTS

Album Collectibles is the most popular (appearing in 74% of top apps) and fastest-growing (39 point increase) of all five

features. With collectibles, users get additional rewards for completing collections while earning bragging rights for finding

rare items. They don’t affect the core game experience and are a flexible way of increasing the feeling of progression.

Slotomania – Season Albums

Jackpot Party – All Stars

Cash Frenzy – Around the World

Texas Hold’em Poker: Pokerist

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SOCIAL CASINO GAMING APPS REPORT

Special Side-Modes

APP FEATURE INSIGHTS

Special Side-Modes bring an extra level of

content to single-dimensional games. Usually,

Special Side-Modes are tied to the “main” core

gameplay loop through currencies or resources

which are acquired by, for example, spinning

slots. Players use those resources to advance

the Side-Mode.

With the introduction of Special Side-Modes,

Social Casino games take a big step towards

becoming a much more complex ecosystem of

rich narrative and gameplay. More and more

games are adding Special Side-Modes, 71 of

the top 100—up from 40 in 2020.

DoubleDown Casino – World Traveler

House of Fun – Adventure Emily

DoubleU Casino – Casino City Challenge

Caesars Slots – Fortune Palace

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The recent boom of Special Side-Modes and events has changed the nature of slots and bingo games from simple

core titles focused on grinding to diverse, meta-driven experiences.

SOCIAL CASINO GAMING APPS REPORT

Piggy Bank systems are effective monetization and engagement tools. Users fill up a piggy bank by playing the game.

Once the bank is full, you can purchase its contents with real money at a bargain price.

There is not much variety in the implementation of Piggy Bank systems across Social Casino games. But this simplicity is an

advantage. Piggy Banks are also popular, present in 70 of the top 100 games.

Piggy Banks

APP FEATURE INSIGHTS

Huuuge Casino Slots – Huuuge Vault

Cashman Casino Slots – Piggy Bank

Heart of Vegas Casino Slots –

My Piggy Bank

Jackpot World – Kitty Bag

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SOCIAL CASINO GAMING APPS REPORT

Guild Mechanics

APP FEATURE INSIGHTS

As Social Casino games gear more towards casual players, guild mechanics don’t

have to be as complex as mid-core titles. Instead, guilds exist to increase social

engagement, giving players the chance to play together and chat with others.

Guilds are the foundation of other social features,

such as co-op tasks, team competitions, and more.

Almost all Casino game guilds give their members

the chance to ask for help from one another and

chat in a closed setting. These are the “minimum

requirements” when introducing guilds to a casino

game the first time, featured in 42 of the top 100

games.

Many top titles have expanded their guild mechanics

further. Guild events, communal tasks, competitions,

and unique playing modes take advantage of the

co-op elements and social aspects that guilds can

offer players.

21

Lotsa Slots – Clans

Bingo Blitz – Bingo Teams

Coin Master – Teams

SOCIAL CASINO GAMING APPS REPORT

Battle Passes increase session-to-session progression while giving players a sense of completion. They aren’t present in

as many games—36% in total, though this has grown tremendously from 5% of games in 2020.

Battle Pass

APP FEATURE INSIGHTS

Battle Passes in top casino games tends to look and

feel similar: all offer the dazzling opportunity to win

extra prizes while playing the game, adding speedy

progression for players wanting to increase their

stats quickly.

Monetization takes place in two ways:


Direct
monetization takes place when you

purchase the pass to unlock higher-tier

rewards. It resembles a subscription—every

season comes with a new pass.


Indirect
monetization happens through

increased engagement and playtime as

users are exposed to other offers.

Cash Tornado Slots – Season Pass

Slotomania – DashMax

Cash Frenzy Casino Slots – Mission Pass

Hit It Rich Casino Slots – Rich Pass

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SOCIAL CASINO GAMING APPS REPORT

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Revealing

the Cards

Utilize GameRefinery’s Motivation Framework

to see why players enjoy social casino games.

SOCIAL CASINO GAMING APPS REPORT

Why do players enjoy Social Casino games?

GameRefinery tracks and analyzes 12 Motivational Drivers that reveal why.


The Motivational Drivers define and

measure the reasons why players enjoy

playing games.


The framework, built with a survey of over

7,000 people spread across

English-speaking countries, uses a model

of twelve different Motivational Drivers.


The Motivational Drivers are grouped

based on nature to form pairs or

“motivational groups.” For example,

Improving Skills and Completing

Milestones fall under Mastery.

MOTIVATION FRAMEWORK

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Social – Working With Others

Expression – Role-playing & Emotions

Social – Competing Against Others

Expression – Customization & Decoration

Mastery – Improving Skills

Exploration – Discovering New Worlds

Mastery – Completing Milestones

Exploration – Collecting Treasure

Management – Strategic Planning

Escapism – Thinking & Solving

Management – Resource Optimization

Escapism – Excitement & Thrill

SOCIAL CASINO GAMING APPS REPORT

Deconstructing the Player Persona

GameRefinery profiles the most engaged Social Casino users.

MOTIVATION FRAMEWORK

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Players love thrilling gameplay and the

possibility of collecting treasure.


Players enjoy competition—especially in

card games.


User demographics are evenly split

between men and women.


Users are older than other genres—nearly

half of players are over the age of 45.

Score 5 = very important, 1 = not important

SOCIAL CASINO GAMING APPS REPORT

(Basil) Yunong Zhang

CTO & Social Casino Lead

Machine learning is growing rapidly. It is crucial

for marketers to efficiently produce creative

assets to maximize automated asset selection

through machine learning.

26

Quote from Basil, Yunong Zhang

MOTIVATION FRAMEWORK

SOCIAL CASINO GAMING APPS REPORT

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Author

Takeaways

SOCIAL CASINO GAMING APPS REPORT

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AUTHOR TAKEAWAYS

James Haslam

Senior Marketing Insights Manager

James Haslam

Revenue is up for the social casino genre,

but the level of competition and state of

app marketing has made it harder for

games to pay out. To hit the jackpot,

marketers and product teams need to

deliver excitement from the ad to the

in-app experience.

SOCIAL CASINO GAMING APPS REPORT

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Notes on the Report

SOCIAL CASINO GAMING APPS REPORT

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Methodology

NOTES ON THE REPORT

Date range:
August 1, 2020–August 01, 2021

239

Apps

83 B

Impressions

1.1 B

Clicks

39M

Events

12 M

Installs

Liftoff Methodology

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WHO IS LIFTOFF?

Liftoff is a complete mobile app marketing platform

that helps companies acquire and retain high-quality

app users at scale. We use unbiased ML to find all

the best users for your app, creative tech to deliver

the most engaging ad experience, and a unique cost

per revenue model to optimize for your LTV goals.

Liftoff is proud to be a long-term partner to leading

brand advertisers and app publishers since 2012.

Headquartered in Redwood City, Liftoff has a global

presence with offices in New York, Berlin, London,

Paris, Singapore, Seoul, and Tokyo.

www.liftoff.io

WHO IS GAMEREFINERY?

GameRefinery by Vungle is the leading provider of

feature-level data in the mobile games market, with

an ever-growing database covering hundreds of

thousands of games. GameRefinery’s customers

include leading mobile games companies such as

Zynga, Wargaming, King, and FunPlus.

The GameRefinery platform uses unique algorithms

and a team of expert analysts to help developers,

investors, and publishers delve into the very building

blocks of mobile games to uncover the drivers

behind success, to understand why games are

successful, and how to achieve the same from

pre-production to LiveOps.

www.gamerefinery.com