Privacy and Cookie Policy
Privacy Policy
The following describes the privacy policy (the “ Privacy Policy ”) upon which InvestGame (the “ Company ” or “ InvestGame ” or “ We”) offers access to the Internet site found at https://investgame.net/ alongside its related country specific sites and any related sub-domains and/or mobile applications thereof (respectively, the “ Site ” or “ App ”, and together the “ Services ”) to you, the customer, irrespective of whether or not you are an Account (as defined below) holder (“ you ” or “ You ”). InvestGame is committed to protecting your privacy. This Privacy Policy is designed to help you decide whether to use the Service and in what manner, and it describes how we collect, store and use information on individuals who use the Service.
As InvestGame Limited is a UK-based company, we comply with the UK General Data Protection Regulation (“UK GDPR”), the Data Protection Act 2018, and other applicable UK data protection and privacy laws, including the Privacy and Electronic Communications Regulations 2003. Where applicable, we also adhere to the EU General Data Protection Regulation (EU GDPR) in relation to users located in the European Economic Area (EEA). We are committed to handling your personal data responsibly, lawfully, and transparently, in line with the obligations set out by the Information Commissioner’s Office (ICO) and relevant supervisory authorities.
Data Controller
InvestGame Ltd is the data controller responsible for your personal data for the purposes of applicable data protection law.
If you have any questions about this Privacy Policy or our data practices, you can contact us at:
Registered office: Newfrith House, 21 Hyde Street, Winchester, United Kingdom, SO23 7DR
Company number: 16292353
VAT number: 489 7336 26
Contact: info@investgame.net
By using the Services, you acknowledge that your personal data may be processed in accordance with this Privacy Policy.
Where we rely on consent as a legal basis, we will request it separately and in a manner that complies with applicable law. In particular, consent for non-essential cookies and similar technologies will be requested through our cookie banner or other appropriate consent tools.
The definitions in the Terms and Conditions apply to this Privacy Policy unless stated otherwise. In addition to this Privacy Policy, please review our Terms and Conditions, which are incorporated herein by reference, together with such other policies of which you may be notified by us from time to time.
Information We Collect
Usage and Technical Information
We collect certain technical and usage information when you interact with our Services. This may include your IP address, browser type, language, device type, operating system, referring URLs, pages viewed, time spent on pages, clicks, and other diagnostic or analytics information.
We use this information to operate, secure, maintain, analyse, and improve the Services. Some of this information may constitute personal data under applicable law, particularly where it can be linked to an identifiable individual.
We may also collect personal data that you provide directly to us, such as your email address when you subscribe to our newsletter, contact us, or create an account.
We also use cookies and similar technologies. Where required by law, we will request your consent before placing non-essential cookies on your device. Further details are set out in the Cookie Policy section below.
Personal Data We Collect
We collect personal data that you choose to provide to us and personal data generated through your use of the Services.
Depending on how you interact with us, this may include:
- your name;
- email address;
- account and login details;
- subscription and billing-related information;
- communications you send to us;
- technical and usage data associated with your account or device.
We process this data only where we have a valid legal basis to do so under applicable data protection law.
Legal Basis for Processing
We process your personal data on one or more of the following legal bases:
- performance of a contract, where processing is necessary to provide the Services, manage your account, or process your subscription;
- legitimate interests, including improving the Services, ensuring security, preventing misuse, and administering our business;
- consent, where required, including for certain marketing communications and non-essential cookies;
- compliance with a legal obligation, where we must retain or disclose data under applicable law.
How We Use Your Information
We use personal data and related technical information to:
- provide, operate, and maintain the Services;
- create and manage user accounts;
- process subscriptions, billing, and related administration;
- communicate with you about your account, subscriptions, support requests, or service updates;
- send newsletters or marketing communications where permitted by law;
- monitor usage, performance, and security;
- prevent fraud, misuse, and unauthorised access;
- improve our website, platform, and related services;
- comply with legal, regulatory, accounting, and reporting obligations.
We do not use your personal data for automated decision-making or profiling.
How We Share Your Information
We may share or transfer information, including Personal Data, internally within our group of companies for the purposes outlined in this Privacy Policy. These companies may be located in countries that do not provide the same level of data protection as your jurisdiction.
We may share personal data with:
(i) service providers that support the operation of the Services, including hosting providers, analytics providers, payment processors such as Stripe, email communication providers such as Brevo, and monitoring or error tracking providers such as Sentry;
(ii) contractors, advisers, auditors, legal or financial consultants who need access to the data for legitimate business purposes;
(iii) prospective investors, buyers, or restructuring counterparties in connection with a corporate transaction, subject to appropriate confidentiality obligations; and
(iv) regulators, law enforcement bodies, courts, or other authorities where required by law or where necessary to protect our rights, users, or the public.
All such third parties are contractually bound to process data solely in accordance with InvestGame’s instructions and in compliance with applicable data protection laws.
All data processed through the Services, including data stored via our platform available at app.investgame.net, is hosted within the European Union.
Where personal data is transferred outside the UK or the EEA, we take appropriate steps to ensure that such transfers comply with applicable data protection laws, such as using Standard Contractual Clauses (SCCs) or the UK International Data Transfer Agreement (IDTA).
We may also share your Personal Data and other information in special cases if we have a good reason to believe that it is necessary to: (i) comply with law, regulation, subpoena, request by an applicable authority or court order; (ii) detect, prevent or otherwise address fraud, security, violation of our policies or technical issues; (iii) enforce the provisions of this Privacy Policy or any other agreements between you and InvestGame, including investigation of potential violations thereof; or (iv) protect against harm to the rights, property or safety of the Company, its partners, its affiliates, users or the public.
How long we keep the information
We retain personal data only for as long as necessary for the purposes described in this Privacy Policy, including to provide the Services, comply with legal and regulatory obligations, resolve disputes, and enforce our agreements.
In particular:
- cookie preferences may be stored for up to 11 months;
- newsletter contact details are retained until you unsubscribe or until they are no longer needed for that purpose;
- account-related data is retained for as long as your account remains active and for a reasonable period thereafter where necessary for legal, compliance, security, or record-keeping purposes;
- technical logs and security records are retained for limited periods appropriate to their purpose.
Links to other websites
Where applicable, InvestGame may provide links to one or more third-party sites within our products or services. This Privacy Policy does not apply to those sites. We encourage you to read any third-party site’s privacy policy before providing any of your personal data to them.
Account deletion
You may request deletion of your account and associated personal data by contacting us at info@investgame.net.
We will review and process such requests in accordance with applicable data protection law. In some cases, we may need to retain certain information where required for legal, regulatory, security, accounting, or legitimate business purposes.
Your Rights
Subject to applicable law, you may have the right to:
- request access to your personal data;
- request correction of inaccurate or incomplete personal data;
- request erasure of your personal data;
- request restriction of processing;
- object to certain processing activities;
- request portability of personal data where applicable; and
- withdraw consent at any time where processing is based on consent.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) or another relevant supervisory authority.
Cookie Policy
The following describes the Cookie Policy (the “Cookie Policy”) upon which InvestGame (the “Company” or “InvestGame” or “We”) offers access to the Internet site found at https://investgame.net/ alongside its related country-specific sites and any related sub-domains and/or mobile applications thereof (respectively, the “Site” or “App”, and together the “Services”) to you as the customer, irrespective of whether or not you are an account (as defined below) holder (“you” or “You”).
Our Site, like many websites, uses cookies to run the content management system and to collect anonymous visitor data. In keeping with applicable legislation, we are making users more aware of these cookies and providing links to help visitors decline or remove them.
What are cookies?
A cookie is a small file of letters and numbers placed on your device as part of your use of the Site. More details about cookies are available from several online sources, including All About Cookies
Why do we use cookies?
Cookies are integral to the operation of modern websites. They allow us to distinguish visitors from each other and (anonymously) record traffic to the website. This supports a better user experience, and the data is valuable for assessing and improving the Site.
Which cookies do we use?
We use the following cookies on this Site:
Essential cookies
Session cookie (reflect): This cookie is strictly necessary for the Site to function. It is a session cookie that is integral to the code running the content management system. It only lasts for the duration of a user’s visit and is normally deleted by the browser when it closes.
Functional cookies
WordPress Cookies Framework: These cookies help manage user sessions and preferences. They are essential for website functionality and support features such as login management and comment moderation.
Jetpack Cookies Framework: Jetpack uses cookies to improve performance and enhance the security of the Site. These cookies are anonymous and do not track personally identifiable information.
Analytics cookies
Google Analytics cookies help us understand how visitors interact with the Site and improve performance and usability. These cookies are non-essential and, where required by law, will only be used after you provide consent.
Platform-specific cookies (app.investgame.net)
sessionid: This is an essential session cookie used to keep the user logged in. It only lasts for the duration of the browsing session and is deleted when the browser is closed.
csrftoken: This is an essential security cookie used to protect against Cross-Site Request Forgery (CSRF) attacks. It helps ensure that form submissions are made intentionally by the user.
At present, the platform available at app.investgame.net uses only essential and security-related cookies and does not use marketing cookies.
Opting out, removing and managing cookies
If you are uncomfortable with the use of cookies, most browsers now permit users to opt out or block them. The method varies by browser – see “Managing cookies” below. Please note that blocking cookies may affect your ability to access certain sections of the Site or impair functionality. Alternatively, you may wish to delete cookies from your system at the end of your visit.
Managing cookies
You can adjust your browser settings to manage cookies, including blocking or deleting them. The website About Cookies offers browser-specific instructions for managing cookies. If you would like to prevent all Google Analytics cookies from being set, you may install the Google Analytics Opt-Out Browser Add-On.
Please be aware that disabling cookies may impair the functionality of this and other websites.
Further information about disabling cookies can be found in the help section of your browser or on your browser provider’s website. You may also wish to consult All About Cookies
for guidance.
